The USA is a nation of immigrant, and so is our company; we believe in diversity, and that is what drives us. We want to provide exceptional service and quality product to everyone, regardless of the size of your institution or your geographical location. Our organization wants to be a Solution to your problem and a Partner for your business. The entertainment Industry requires happy customers, and we want to make sure that your customers enjoy every visit they have to your location. We stand behind our products 100%, and with more than 20 years of experience, we can make sure you only stock what you need to ensure a clean floor. We measure our success in the years of continues business every customer offer us, and we are very proud of our customer service and the positive comments each customer give us year after year.
It all started in 2008, a small office in Hialeah Florida and a team that realized how difficult it was to buy a quality product and finds a merchant that was willing to provide the levels of service and quality control that you deserve. International Gaming Solution wants to offer a loyal partner, a great distributor that every customer could rely on regardless of their buying power. Since then we have proliferated into one of the world’s premier distributors of casino supplies and eight-liner products. Our team focused on providing the necessary assistance and product line for each region. Many years later our central office continues in Hialeah Florida, we are very proud of our roots and continue to focus on offering excellent customer service regardless of the customer’s buying power or geographical location.
We focus on customer satisfaction, we want you to come back, we want you to stay, and we want you to be our best form of advertisement. IGS does not want to serve every casino around the globe; IGS intends to help each customer in its database with the level of respect they deserve. We want you to see us as a Partner, not as a Vendor; we want to make sure you get the correct product the first time. We do not focus on speed, we focus on quality, we will never be the faster, but we will be the best solution to your problem. Give us the opportunity to serve you, and we will make sure you are 100% satisfied.
The majority of our customers are repeat customers. We believe this is because we strive to provide the best quality products and support that you may need while operating our products. There may be lower prices out there, but you will quickly find they lack in these other critical areas. Our website is an excellent way for you to shop, at your convenience, with the knowledge that we will protect your information, ship the same day whenever possible and provide you with expert expertise when you need it. Our office is located in Hialeah, FL and our business hours are 9:00 am – 5:00 pm EST Monday through Friday. No appointments are require, feel free to stop by and see our showroom and inventory our staff is always available to show you the latest and greatest games we have to offer and to find the part your casino or game room requires.